We accept product returns within 30 days of the original purchase date on items that are not custom or “special order”. The initial shipping charge, if any, will not be refunded. The customer is also responsible for any and all charges associated with return shipping of the product. In order to return a product please complete the form below. We will reply to you via email with a return merchandise authorization number and instructions. Please include as much detail as you can in the form. Returns will not be accepted without an RMA number. All returns must also be unused and in their original packaging. Unfortunately, we cannot accept returns on any consumable goods, including batteries.